Training & Support
Bespoke security & access control training for installers, integrators and system designers.
CIE Group is proud to support the UK’s professional AV, security and access control community with free, accredited training courses delivered in our dedicated Nottingham facility and industry-leading technical support.
Free training courses for access control, security & AV pros.
Our CIE AV Academy delivers free, one-day training courses for professional installers, integrators, and system designers at our state-of-the-art Nottingham training centre and venues throughout the UK.
Led by our in-house technology experts, we deliver bespoke training courses to you and your team. This includes (but is not limited to) training across:
- Access Control Systems
- Door Entry Systems
- Video-over-IP
- Audio-over-IP
- IP Intercom Essentials
- Security Lockdown Systems
- Hearing Induction Loop Systems
Whether you’re training new installers or refreshing your team’s technical skills, we’ll tailor each session to meet your needs, all completely free of charge.
The Integration Exchange Podcast YouTube Channel.
When you can’t make it in person, CIE brings the training to you. The Integration Exchange is the industry’s first and only free security, access control and AV training channel, created and run by CIE’s expert team.
Our award-winning online platform delivers hundreds of free training videos, tutorials, and technology explainers on topics including:
- HDBaseT, HDMI & HDCP
- HDR, EDID & professional audio
- IP systems, control technologies & network design
- Installation techniques, tips & jargon-busters
Expert technical support.
Our in-house technical support team provides expert assistance across security, access control, intercom, and AV systems, helping you get the job done right, first time.
We can help with:
Pre-sales consultation
Advice on product specification, compatibility and integration, and assistance with tenders, drawings and technical documentation.
Installation & commissioning support
Setup guidance for hardware and software, configuration assistance, onsite-commissioning support and remote support via phone, email or video call.
Troubleshooting & diagnostics
Helping you quickly identify and resolve issues, keep systems up to date, and get advice on repair, replacement and warranty procedures.
